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How to switch your property management process to Doorstead

Property management tips
How to switch your property management process to Doorstead
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Are you considering switching to Doorstead from your current property management company?

In this article, we'll explain how to transition to Doorstead and address some common questions property owners have about this process.

How do I initiate the transition to Doorstead?

To start the transition to Doorstead, simply reach out to our team and provide us with some basic information about your property and your current management situation. 

We'll review your property details and discuss your specific needs and expectations.

Once you've decided to move forward with Doorstead, we'll send you our Property Management Agreement (PMA) to review and sign. 

Our Property Management Agreement (PMA) clearly outlines our services, fees, and responsibilities, giving you peace of mind and transparency from the start.

How do I terminate my current property management agreement?

Before we can officially take over management of your property, you must terminate your agreement with your current property manager. 

It's important to review your existing contract to understand the termination process and any notice requirements or potential fees.

We recommend providing written notice to your current property manager as soon as you've signed with Doorstead. This helps ensure a timely transition and minimizes any gaps in management coverage. If needed, our team can provide guidance on drafting a termination notice that meets your contractual obligations.

What important documents and funds do I need to transfer? 

To ensure a seamless transition, we'll work closely with you and your current property manager to gather all necessary documents and information. 

Important documents and items to transfer:

  • Current tenant leases and contact information
  • Security deposits
  • Property keys, access codes, and remotes
  • Maintenance records and vendor contacts
  • HOA or community guidelines (if applicable)

We'll ensure that all security deposits are properly transferred and held in compliance with state and local laws. Our team will also review current leases to understand any unique terms or conditions that need to be addressed during the transition.

How do I communicate the transition to my current tenants?

Clear and timely communication with current tenants is key during a management transition. 

We'll work directly with you to draft a letter introducing Doorstead as the new property manager and providing our contact information for future maintenance requests, rent payments, and other concerns.

We understand that tenants may feel anxious about a change in management, so we strive to make the process as transparent and reassuring as possible. 

Our team is always available to answer questions and address any concerns your tenants may have during the transition period.

How should I prepare for Doorstead’s management?

Once we have all the necessary documents and information, we'll begin onboarding your property into our management system. 

We will get started right away:

  • Setting up online rent payment and maintenance request portals for tenants
  • Conducting a thorough property evaluation to identify any maintenance or repair needs
  • Installing secure lockboxes or smart key systems for efficient property access
  • Updating our records with tenant and property information

Throughout the onboarding process, our team will keep you informed (via text and email) and provide regular updates on our progress. 

We'll also work with you to address any unique needs or preferences you have for your property's management.

How do I optimize the timing to minimize gaps in rental income?

At Doorstead, we understand the importance of maintaining consistent rental income during a management transition. We diligently work to minimize any potential gaps in rent collection.

  • The exact timeline for transitioning to Doorstead will depend on factors such as:
  • The notice period required by your current management contract
  • The timing of your next rent cycle
  • Cooperative efforts of your current property manager in providing necessary documents and information.

In most cases, we can complete the transition process within 2 months of receiving your signed PMA. 

Rest assured, our team will work closely with you to design a transition timeline that aligns with your needs and minimizes any disruptions to your rental income.

Transitioning to a new property management company may seem overwhelming, but Doorstead handles the transition with professionalism, efficiency, and care. Our team is committed to making your switch to Doorstead as seamless as possible, so you can enjoy the benefits of our innovative, technology-driven property management without any headaches.

If you have any questions about transitioning to Doorstead or would like to get started, please don't hesitate to reach out to our friendly team. We're here to help you every step of the way.

Ally Gong
Ally Gong
Content Specialist

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