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Doorstead's mission and values

Rent guarantee
Doorstead's mission and values
Income guaranteed even before we find your tenant
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Why Was Doorstead Created?

Our founders, Ryan Waliany and Jennifer Bronzo experienced the industry's shortcomings firsthand when they became homeowners. They were constantly frustrated by the time-consuming tasks and uncertainty of managing rental property. With the other stresses of career and raising families, they didn't have the time or energy to tackle these problems themselves. 

That's when Doorstead was born: our founders knew there must be a better way to connect landlords and tenants so both parties could focus on what matters. Doorstead empowers homeowners with convenient, hands-off services that generate consistent rent and helps tenants find and choose a home they love.

Doorstead streamlines property management and rent collection. In addition, Doorstead offers a guarantee for rental properties, ensuring that owners can begin collecting rent quickly and easily.

Automated Property Management: Doorstead's Technology Advantage

Doorstead is a PropTech platform utilizing data science and AI. We handle all aspects of property management, from tenant selection and maintenance to rent collection and upkeep.

The Doorstead Difference

Doorstead compares the price of more than 11 million price points on the rental market, all within the specific region of the property. This data analysis accurately predicts the likelihood of success at each price point daily. Choosing the highest price point likely to be selected by tenants gets renters in your home 57% faster than the industry average. Our guide lets you learn more about the complete process of working with Doorstead.

Technology and automation connect homeowners, tenants and vendors in one seamless technology operations platform. Doorstead streamlines the home-renting process using thoughtful technology.

How Was Doorstead Founded?

Our founders were motivated to troubleshoot complex problems facing homeowners, tenants, and property managers after their serendipitous discussion about shortcomings in the property management industry. 

Jenn described issues regarding managing property for her family part-time that was mainly due to the lack of technological improvements. Ryan had, coincidently, been pondering the same problem, specifically on how to use the lessons learned from the founding and growth of Uber to power a shift in the property management industry.

During their conversation, they realized that leading the charge forward with a technology-operations model could drastically improve the service provided to homeowners and renters. After some market testing, Ryan and Jenn found that offering a rental income guarantee to owners received significant interest. They then went on to receive a seed funding round from M13, a Series A funding round, and are on their way to expanding Doorstead.

Doorstead's Core Mission and Beliefs

Mission

At Doorstead, our mission is simple. We provide homeowners and renters with innovative automated property management tools and services that eliminate unnecessary vacancies and reduce economic waste.

In a study using Doorstead's pilot data, our system created a 53% reduction in vacancies by listing the property at the market-efficient price. Utilizing data intelligence and machine learning in the rental home pricing system can save nearly $46 billion in economic waste annually. In addition, the optimized pricing makes the property much more attractive on the market, affordable for the tenant, and maximizes the homeowner's earning potential in the long term.

Values and Beliefs

Our core values are at the heart of everything we do, guiding our efforts to create a better marketplace. In addition, these values help foster a positive workplace culture where all team members and customers feel empowered and supported to achieve great things together.

  1. Tech operations: At Doorstead, we recognize that technology is critical to any successful business in the modern age. Our team relentlessly pursues excellence and innovation in this area, creating cutting-edge products and systems ahead of the curve in bridging the physical and digital worlds.
  2. Data systems: We believe that two-way data systems allow companies to streamline processes, reduce overhead, and create products that are cheaper, faster, and better. By leveraging accuracy effectively, we can provide more value to our customers and unlock new growth opportunities.
  3. First Principles: We start from scratch when beginning a new project to help us better understand the problem and develop innovative solutions. Thinking outside the box is essential to our continual evolution and provides our customers unique value.
  4. Consistent Quality: At Doorstead, excellence should be our number one priority. To achieve this, we maintain consistent internal processes and encourage our team members to learn and grow continuously.
  5. Service Guarantee: We believe that a guarantee can transform the property management industry entirely. Service guarantees are a win-win scenario for the customers. Tenants receive the rent-ready property quickly, and homeowners can generate rent reliably.
  6. Hustle: As a startup, we are constantly pushing forward and looking for new ways to improve the lives of our customers and team members. Being resourceful, flexible, and creative in how we tackle problems allows us to overcome any challenges that come our way.

We're committed to transforming the property management industry through our values-based approach to business. Doorstead aims to provide the best property management experience by utilizing the sharing economy automation and advanced technology. As a result, we have a guaranteed and traditional management options for customers and provide renters with a reliable and standardized experience.

If you're ready to take your property management game to the next level, Doorstead is the property management service for you.

Our Impact

Since 2019, Doorstead has become one of the industry's fastest-growing property management services. Doorstead's tech products and services help homeowners receive rental income in a hands-off and dependable way across eight metropolitan areas. Because of our flexible real-time systems, we can get vendors and field associates out to properties quickly, typically within 24-48 hours when necessary. In 2022, we experienced continued 3x year-on-year growth and seamless market expansion, now serving seven markets in California and one in the Pacific Northwest, primarily in Seattle, Washington. 

What People Are Saying About Doorstead

Our dedication to our mission and values help us consistently provide high-quality products and services that exceed customer expectations. By focusing on excellence, we empower our team and customers to achieve and create a positive workplace culture where everyone succeeds. See what some of our customers have to say about the experience.

Sam, a renter from Carlsbad, has this to say:

"I usually look for how good a product is, how good the customer service is, and also look to ensure the company is aligned with my values before working with them. I learned about Doorstead through the application I submitted for my son in college through Zillow. We immediately got a link to the application and tour on the day we expressed interest. Once you become a tenant or customer, you can see all information relevant to your property and communications on an online portal, and it's nice to have everything in one place."

Bill, a homeowner from San Francisco, has this to say:

"Doorstead was welcome to take on new clients in an uncertain economic time, which was encouraging. They believed they could find tenants to fill the worst times, and that's how I decided to begin working with Doorstead."

To request a guaranteed offer, homeowners can visit www.doorstead.com and enter basic information about their property. Then, if the property is eligible, the company tells the owner the minimum amount they will receive each month and when they will start receiving their payments (e.g., $3,400/mo starting in 22 days). With guaranteed property management, Doorstead covers the difference if it rents out the property for less or takes longer to find a tenant. We have a complete guide explaining the process of working with Doorstead.

Doorstead's guarantee for homeowners includes the following:

Upfront rent: You will know your minimum rental income within 24 hours and receive a guaranteed monthly payment.

Pricing negotiation: We negotiate your rental price for you. If we beat our guarantee, you get more income.

24/7 management: Whether it's a maintenance request, tenant inquiry, or payment due date reminder, Doorstead has 24/7 support. With our experienced customer service team, we guarantee seamless management of your property at all times.

At Doorstead, we're committed to utilizing innovative technology solutions that make our property management platform faster, easier, and more efficient for everyone involved. Our sophisticated operations are powered by AI and data science, allowing us to create customized, market-accurate rental offers for properties. Homeowners love working with Doorstead, as there is the potential to maximize rental income while minimizing risks. Get your free, guaranteed rent estimate from Doorstead today or read more about our story on our blog, and rest easy knowing that your rental property is in good hands.

Ally Gong
Ally Gong
Content Specialist

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